Privacy policy
Last updated: April 2025
Who we are
Systemised Training is a personal training and wellness service operating in Dubai, United Arab Emirates. We are operated by Catalin Filip. You can contact us at:
- Phone: +971 54 470 3719
- Website: www.systemisedtraining.ae
What information we collect
We collect personal information when you contact us through our website, by phone, or via WhatsApp. This may include:
- Your name and contact details (phone number, email address)
- Health and fitness information you share with us (relevant medical history, fitness goals, physical limitations)
- Appointment and session records
- Payment information (processed securely; we do not store card details)
We collect only what is necessary to deliver our services safely and effectively.
How we use your information
We use your personal information to:
- Respond to enquiries and book sessions
- Design and deliver personalised training programmes
- Monitor your progress and adjust your programme over time
- Send appointment reminders or relevant updates (only with your consent)
- Comply with our legal obligations
We do not use your information for automated decision-making or profiling.
How we store your information
Your information is stored securely. Health and client records are kept in password-protected systems accessible only to the trainers directly delivering your programme. We retain client records for as long as you are an active client and for up to three years after your last session, after which they are securely deleted.
Who we share your information with
We do not sell or share your personal information with third parties for marketing purposes. We may share information in the following limited circumstances:
- With other trainers within the Systemised Training team, to coordinate your programme
- Where required by UAE law or a legal authority
- With your explicit consent (for example, if you agree to a case study or testimonial)
Cookies and website analytics
Our website may use cookies or similar technologies to understand how visitors use the site. This data is aggregated and anonymous. You can disable cookies in your browser settings at any time. We do not use tracking cookies for advertising purposes.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information (subject to any legal obligations to retain it)
- Withdraw consent for communications at any time
To exercise any of these rights, contact us by phone or through the website.
Health information
Any health, medical, or fitness information you share with us is treated as sensitive personal data. It is used solely to design safe and appropriate training programmes for you and is never shared without your explicit consent.
Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with a revised date. If you have questions about how we handle your data, please get in touch.